Cookies Policy

Changing Journeys Care & Support (“we”, “our”, “us”) uses cookies on our website to improve user experience, monitor website performance, and ensure the website functions properly.

This Cookies Policy explains what cookies are, how we use them, and the choices available to visitors regarding cookies.

This policy should be read alongside our Privacy Policy and Data Protection procedures, which are aligned with the UK GDPR and Data Protection Act 2018.

What Are Cookies?

Cookies are small text files stored on your computer, tablet, or mobile device when you visit a website. Cookies help websites function efficiently and provide information to website owners about how visitors use the site.

Cookies may be:

  • Session Cookies — temporary cookies deleted when you close your browser
  • Persistent Cookies — cookies that remain on your device until deleted or expired

How We Use Cookies

We use cookies to:

  • Ensure the website functions correctly
  • Improve website security and performance
  • Understand how visitors use our website
  • Remember user preferences where applicable
  • Support accessibility and user experience improvements

Our website reflects our commitment to safe, transparent, and user-centred services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to operate properly. They help with basic functions such as page navigation, security, and accessibility.

Without these cookies, parts of the website may not function correctly.

Analytics Cookies

These cookies help us understand how visitors interact with the website by collecting anonymous information such as:

  • Number of visitors
  • Pages visited
  • Time spent on pages
  • Website performance issues

This helps us improve the website and user experience.

Preference Cookies

These cookies remember your preferences and settings, such as language preferences or accessibility settings where applicable.

Security Cookies

Security-related cookies help us maintain safe access to the website and support our wider commitment to safeguarding information and protecting personal data.

Third-Party Cookies

Some third-party services used on our website may place cookies on your device. These may include:

  • Google Analytics
  • Embedded maps
  • Social media integrations
  • Website security or spam prevention tools

We do not control third-party cookies directly. Please review the relevant third-party privacy and cookies policies for more information.

Managing Cookies

You can manage or disable cookies through your browser settings.

Most browsers allow you to:

  • View stored cookies
  • Delete cookies
  • Block cookies
  • Receive alerts before cookies are stored

Please note that disabling some cookies may affect website functionality and user experience.

You can learn more about cookies at:

Data Protection

Any personal information collected through cookies will be handled securely and in accordance with UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

We are committed to maintaining appropriate technical and organisational measures to protect personal data and website security.

Contact Us

If you have any questions regarding this Cookies Policy, please contact us:

Changing Journeys Care & Support
London, United Kingdom

📧 Email: info@changingjourneyscaresupport.co.uk
📞 Phone: +44(0)203 602 7385
🌐 Website: changingjourneyscaresupport.co.uk

Policy Review

We may update this Cookies Policy periodically to reflect legal, technical, or operational changes.

The latest version will always be available on our website.

Last Updated: May 2026

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